Lost or Stolen BobcatCard

Important Info about your BobcatCard

Keep your BobcatCard with you at all times. Each card is non-transferable. Keep for two years after attending or separation from University as it will be needed if you return.

Your BobcatCard has embedded technology. To keep it working follow these instructions:

  • Keep away from magnets, keyless car remotes, wireless chargers and cell phones
  • Do not bend, fold, sit on, or expose to excessive heat, wash/dry, attach stickers
  • Do not punch a hole, bit, or dent, or otherwise mutilate
  • If a card is damaged, altered or defaced, there will be a replacement charge for each card.

If your BobcatCard is lost or stolen, it must be reported immediately in order to deactivate. It cannot be reactivated and there is a replacement fee. You cannot have two active BobcatCards.

  1. Contact ID Services at 512-245-7700 to report your card lost or stolen or visit GET website 
  2. Replace at ID Services in San Marcos by visiting LBJ Student Center 2-9.1 during office hours.  For those in Round Rock please email idservices@txstate.edu
  3. There is a replacement charge for each card
  4. The University is not responsible for any loss or expense resulting from the loss, theft, damage or misuse of cards.

After business hours

campus